Need Help Right Away? Give Us A Call: 240-873-2414

Frequently Asked Questions

What sets EverClean apart from other commercial cleaning companies?

At EverClean, we elevate your workspace to new heights by combining reliability, transparency, and eco-friendly practices. Our highly trained professionals provide customized cleaning solutions tailored to your specific needs. With our EverClean Guarantee, a flexible 3-month contract, we continuously earn your trust and business through exceptional service.

How does EverClean ensure consistent, high-quality cleaning services?

We implement strict quality control measures, including regular inspections and performance evaluations. Our team follows detailed checklists customized for your facility to ensure every task meets our high standards. Open communication channels allow us to address any concerns promptly, ensuring consistent, top-notch results every time.

Are your cleaning products safe for our employees and the environment?

Absolutely! We exclusively use eco-friendly, non-toxic cleaning products that are safe for your staff, clients, and the planet. Our commitment to green cleaning practices not only provides a healthier workspace but also supports your company's sustainability goals.

Can you provide customized cleaning plans tailored to our specific needs?

Yes, we believe every business is unique. We offer personalized cleaning plans designed to address your specific requirements, schedule, and industry standards. During our free onsite assessment, we'll collaborate with you to develop a cleaning program that fits your needs perfectly without unnecessary services or costs.

How do you handle scheduling to minimize disruption to our business operations?

We offer flexible scheduling options to accommodate your business hours and preferences. Whether you need cleaning services during the day, after hours, or on weekends, we'll work with you to ensure minimal disruption to your operations while maintaining a clean and welcoming environment.

What measures do you take to ensure the security and confidentiality of our facility?

Security and confidentiality are top priorities for us. Our team members are thoroughly vetted, background-checked, and trained to respect your facility's protocols. We adhere to strict privacy policies and can comply with any specific security requirements you may have, giving you peace of mind that your facility is in trustworthy hands.

What is the EverClean Guarantee, and how does it benefit us?

The EverClean Guarantee is our commitment to continuously earn your trust through exceptional service. With flexible 3-month contracts, you are not locked into long-term agreements, allowing you to experience the quality of our services without long-term risk. If you're not completely satisfied, we'll address your concerns promptly, ensuring your complete satisfaction.

How do you address client feedback or concerns about the service?

We value open communication and encourage you to share your feedback. If you have any concerns, we'll respond promptly to address them. Our goal is to exceed your expectations, and we continuously improve our services based on your input. Regular check-ins and a dedicated point of contact ensure your voice is always heard.

Are you insured and bonded?

Yes, EverClean is fully insured and bonded. This provides an extra layer of protection for your business, ensuring that you're covered in the unlikely event of any accidents or damages during our service.

How quickly can you start cleaning our facility after we agree to services?

We understand that maintaining a clean workspace is crucial. After finalizing our agreement, we can typically begin services within a short time frame that suits your schedule. We'll work closely with you to establish a start date that meets your needs, ensuring a smooth transition to our services.